SA firm scores with Virgin Atlantic deal

first_imgTDF will also be participating in the International Sales Person of the Year Awards (ISPY) later this year, with a view to winning more accolades that prove the company’s strong relationship with its concessionaires’ crew. It also holds the rights to the American Express Foreign Exchange franchise in South Africa. Concessions other than Virgin Atlantic currently under TDF management include TAAG Angola Airlines, South African Airways, Kenya Airways, South African Express, Interair and Air Mauritius. South African company Tourvest Duty Free (TDF) has had its contract to manage the in-flight duty-free sales of Virgin Atlantic Airways renewed until 2014, the second renewal since the company first won the contract in 2004. “TDF’s success in managing in-flight duty free concessions is underwritten by a philosophy based on partnership, technology, integration, innovation and world-class practices,” said Grimsley. Focus on tourism “We are looking to provide Virgin Atlantic customers with an enhanced product, offering even more choices such as a range of in-flight snacks to complement those already on offer.” 13 August 2010 TDF has won the prestigious Frontier Award for the Best In-flight Retailer of the Year five times since the company’s inception in 1999, with its latest success in the most recent adjudication last year. Award-winning services SAinfo reporterWould you like to use this article in your publication or on your website? See: Using SAinfo material The contract covers Virgin Atlantic’s entire route network consisting of long-haul flights from the United Kingdom to North America, the Caribbean, Africa, the Middle East, Far East and Australia. “This focus on service standards and world-class processes ensure that the commercial benefits to our partners continue to be significant.” “We are extremely pleased to continue our partnership with one of the best global brands in the world. We’ve achieved many milestones together and having our commitment recognised is naturally rewarding,” TDF chief executive Selwyn Grimsley said in a statement this week. TDF forms part of the travel retail division of the Johannesburg-based Tourism Investment Corporation (Tourvest), which is involved in a wide range of tourism related activities, from designing and marketing international holiday packages, to providing in-house travel management to companies; and running stores and restaurants targeted at travellers.last_img